
In Touch Rolls Out New Case Management System, ERIC
Our new Case Management System, Enterprise Resource Information and Control (ERIC), is now LIVE!
The life of lending an ear to hard calls and the persistent threat of compassion fatigue. The challenge of providing a safe space to help callers make sense of their thoughts. Why extensive training is necessary prior to becoming a Crisis Line responder.
In this coverage of ABS-CBN is a brief view of Crisis Line responders; what it’s like in their shoes as they deal with every day calls for the sake of helping those in need.



See full article and video here:
https://news.abs-cbn.com/spotlight/multimedia/video/11/30/22/a-look-at-the-lives-of-crisis-line-responders
Interested in Joining Our Crisis Line?
Get in touch with us! Visit our Crisis Line page!

Our new Case Management System, Enterprise Resource Information and Control (ERIC), is now LIVE!

Understanding and celebrating diversity in relationships, identities, and expressions is vital in creating inclusive and supportive environments. This module, Inspiring PRIDE, focuses on promoting mental

Last May 18 – 19, 2026, we had the privilege of conducting an Online Mental Health Workshop for the dedicated LGU workers of Sorsogon. Together,

In Touch Community Services, Inc. is inviting all mental health professionals and HR practitioners to join us for a FREE webinar on the Introduction to

Julian Montano, a psychologist and clinical director at In-Touch Community Services, called this “compassion fatigue,” wherein responders and other people who cater to mental health concerns experience burnout especially when everything “piles up.”
For any immediate or in-the-moment emotional support, call our 24/7 CRISIS LINE. Our professionally trained responders are on standby to assist you.