
In Touch Introduces Penelope Case Management System
We are pleased to announce that our Penelope Case Management system is now LIVE.
The life of lending an ear to hard calls and the persistent threat of compassion fatigue. The challenge of providing a safe space to help callers make sense of their thoughts. Why extensive training is necessary prior to becoming a Crisis Line responder.
In this coverage of ABS-CBN is a brief view of Crisis Line responders; what it’s like in their shoes as they deal with every day calls for the sake of helping those in need.
See full article and video here:
https://news.abs-cbn.com/spotlight/multimedia/video/11/30/22/a-look-at-the-lives-of-crisis-line-responders
Interested in Joining Our Crisis Line?
Get in touch with us! Visit our Crisis Line page!
We are pleased to announce that our Penelope Case Management system is now LIVE.
In Touch has specially designed the training to ensure takeaways included learning different tools that will help trainees provide a safe space for people to work out their stressors and learn the benefits of workplace counseling.
Kindly be advised that In Touch Community Services will be operating at a limited capacity during the holiday season (December 18 – January 1).
Keeping In Touch: (from left) In Touch Head of Psychological Services Unit Dr. Julian Montano, Mental Health Services Lead Myrtle Almando, US Embassy Medical Unit rep Mimi Thein, US EMU Regional Medical Officer Psychiatrist Andrea Ross, In Touch Executive Director Mike Calleja, In Touch Foreign Liaison Program relationship managers Marielle Mikkelsen and Daisy Pope-Brien.
Julian Montano, a psychologist and clinical director at In-Touch Community Services, called this “compassion fatigue,” wherein responders and other people who cater to mental health concerns experience burnout especially when everything “piles up.”
For any immediate or in-the-moment emotional support, call our 24/7 CRISIS LINE. Our professionally trained responders are on standby to assist you.