Careers at
in touch

In Touch Community Services is a leading provider of Mental Health Services in the Philippines. Established in 1980, it is a volunteer-driven organization dedicated to promoting mental health and offering care and treatment to persons suffering from mental and emotional distress.
We are specialists in the cross-cultural delivery of these services, and in delivery through Employee Assistance Programs.
Join our growing community We’re looking for people who has passion for Mental Health and in serving people in need
Job openings
Accounting Staff
The Accounting Assistant role is mainly responsible for day-to-day task in accounting department. Ensuring that the
financial transactions are properly updated and recorded.
The Accounting Staff’s services shall include but not be limited to:
- Bookkeeping
- Data entry of financial transactions in accounting system (Quickbooks)
- Record cash invoice/receipts and ensure accuracy and reliability of data entry in the cash receipt journal
- Update and maintain book of accounts
- Accounts Receivable Functions
- Monitor and reconcile cash, bank accounts, and accounts receivable
- Process corporate invoice processing
- Ensure timely collection of outstanding debts
- Accounts Payable Functions
- Check,verify and process invoices
- Prepare payments for signature and approvals
- Process reimbursements and expenses.
- Ensure transactions are supported properly
- Taxes and compliances
- Support filing and payment processing of tax returns and other BIR reports
- Prepareschedule of EWT and VAT payables
- Process and issue tax certificates (BIR Form 2307) to counselors, consultants and suppliers
- Support filing and payment of BIR and other government regulatory compliance
- Ensure EWT certificates from clients are regularly collected
- Bachelor’s degree in Accounting, Business Management, or a similar field
- Computer literate with experience using Microsoft Office and Google Sheets
- With basic background in accounting procedures
Admin Operations Associate
Admin Operations Associate is responsible for addressing client and staff questions providing an overall welcoming environment to everyone. Serves as the first point of contact for the company. Duties include administrative support to different departments, welcome guests and greet people who visit the business.
Coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Ensure the execution of all admin tasks with quality. Represent the company with utmost professionalism and careful manner.
The Admin Operations Associate services shall include but not be limited to:
- Protect clients privacy and confidentiality at all times.
- Makes sure protected health information is secured.
- Ensures all In Touch human resource, administrative and operational procedures remain
confidential, except at the discretion of the Executive Director. - Support in conducting the OSH orientation for the ITCS team together with Operations Manager.
- Support in review and development of policies and processes for operations.
- Executive Director.
- Excellent interpersonal skills
- Knowledge and experience working with other cultures
- Proficiency in MS Office
- Good organizational, time-management and clerical skills
- Bachelor’s degree in a relevant field
- Computer literate with experience using Microsoft and Sheets
- Can encode data with speed and accuracy
- High attention to detail
- Able to effectively time-manage and prioritize tasks
- Work in an efficient and timely manner
Psychiatrist Consultant
The consultant will be directed by the Head of Counseling Excellence and Head of Clinical Operations. The main responsibility of the consultant is to provide expert therapy or counseling services to assigned ITCS clients, adhering to the highest ethical and professional standards of the mental health profession and in alignment with all internal and external policy requirements.
The Consultants services shall include but not be limited to:
- Provision of expert counseling services. This includes but is not limited to:
- Evaluate clients’ emotional/mental condition, design and implement treatment plans;
- Modify treatment activities and approaches, and refer to other counselors as appropriate;
- Meet with families and other interested parties to assist them in understanding, dealing with, and supporting clients and/or to exchange necessary information during the treatment process;
- Prepare and maintain all required case records and reports as per ITCS policies, including but not limited to the Data Privacy Policy;
- Maintain confidentiality of client information and records;
- Coordinate with Psychiatrist for clients’ medication and other issues as needed;
- Act as client advocate to coordinate recommended services; and
- Provide crisis intervention consultations.
- Provision of expert group counseling services (including workshops, seminars, talks, briefings, support groups)
- Participation in ITCS team and clinical activities including, but not limited to:
- Attending mandatory individual clinical supervision sessions with the Clinical Supervisor as scheduled together with the Consultant depending on counselor level or as needed;
- Attending mandatory monthly small group meetings, including plenary. Attendance at these meetings precedes other professional commitments such as workshops or counseling appointments except in emergencies. Inability to attend a meeting to be arranged with the Clinical Supervisor;
- Learning about new developments in their field by reading professional literature, attending courses and seminars, and establishing and maintaining contact with pertinent professional organizations and agencies;
- The consultant understands that all ITCS activities are community service. ITCS requests that in addition to receiving compensation for some services as agreed to, consultants will contribute some services on a voluntary basis of ___ hours a month (consultant to identify the volunteer hours)
- Provision of expert counseling services. This includes but is not limited to:
- Passed the written and oral exams for the Diplomate of the Specialty Board of Philippine Psychiatry, or a resident doctor working towards diplomate
- minimum of 3 years experience in counseling / therapy practice
- specialized training and certification preferred
OR
- graduated from a learning / training institution that has a psychiatric ward
- residency training program of the school has been accredited by Philippine Psychiatric Association