
In Touch Introduces Penelope Case Management System
We are pleased to announce that our Penelope Case Management system is now LIVE.
ABS-CBN recently interviewed Helpline Manager Bernadette Logan and Crisis Line Coordinator Dominic Limjap on the rise of Crisis Line callers during the month of February.
With Valentine’s Day celebrated in February, romantic relationships are often highlighted in social media, television, and advertisements during the month, In Touch crisis line coordinator Dominic Limjap noted. “It leads to the fact that we tend to be more aware and mindful of the quality of our own relationships. There may be cases that we tend to compare (ourselves) with other people, especially on social media since, of course, it always shows the positive. It does not show the negative parts of relationships which are normal.”
In Touch has responded to around 6,000 calls when the pandemic struck, double the 3,000 pre-COVID yearly average. Calls related to love and relationship accounted for 3 to 15 percent of total calls in the whole year from 2019 to 2022, with the peak of 15% reached during February. This goes to show the importance the quality of interpersonal relationships during this time of month.
To view more details on the subject, read the article created by ABS-CBN here:
https://news.abs-cbn.com/news/02/14/23/heartbreak-calls-to-ncmh-hotline-spike-during-pandemic
Interested in our Crisis Line?
Visit our Crisis Line page!
We are pleased to announce that our Penelope Case Management system is now LIVE.
In Touch has specially designed the training to ensure takeaways included learning different tools that will help trainees provide a safe space for people to work out their stressors and learn the benefits of workplace counseling.
Kindly be advised that In Touch Community Services will be operating at a limited capacity during the holiday season (December 18 – January 1).
Keeping In Touch: (from left) In Touch Head of Psychological Services Unit Dr. Julian Montano, Mental Health Services Lead Myrtle Almando, US Embassy Medical Unit rep Mimi Thein, US EMU Regional Medical Officer Psychiatrist Andrea Ross, In Touch Executive Director Mike Calleja, In Touch Foreign Liaison Program relationship managers Marielle Mikkelsen and Daisy Pope-Brien.
In Touch crisis line coordinator Dominic Limjap noted. “It leads to the fact that we tend to be more aware and mindful of the quality of our own relationships. There may be cases that we tend to compare (ourselves) with other people, especially on social media since, of course, it always shows the positive. It does not show the negative parts of relationships which are normal.”
For any immediate or in-the-moment emotional support, call our 24/7 CRISIS LINE. Our professionally trained responders are on standby to assist you.